Believe it or not, effective communication is the key to successful project delivery. Especially when it comes to the construction industry. Project failures are common in the construction industry due to low productivity, poor safety, insufficient quality, and poor planning. According to a survey conducted by Project Management Institute, lack of communication is one of the biggest reasons why most projects fail.
Good communication leads to increased productivity, improved teamwork, and successful project delivery. Lack of communication leads to misunderstandings, confusion, and project delays. In fact, the most common reason for construction claims and disputes is ineffective communication and expectations.
In this post, I have highlighted the reasons why it is crucial to maintain effective communication throughout the construction project lifecycle and ensure successful project completion.
Establish a Clear Line of Communication to Avoid Confusion
When it comes to construction projects, it is important to figure out a chain of command for communicating orders and important information related to a project. Usually, the project owner and contractor don’t directly contact each other, and the architect is responsible for conveying information to the consultants, suppliers, and subcontractors.
All the contract documents, such as change order forms, drawings, and requests for information should receive proper authorization. If these documents need any changes, for example, scope or schedule change, the team should use the proper channel. Failing to establish a clear line of communication will lead to project delays.
Choose the Effective Communicated Method
In this digital age, you will find a number of communication tools that will make your construction project a big hit. The construction team communicates with each other by sending daily reports, creating requests for information, and reviewing change orders. Some prefer to send emails, while some find communication tools to exchange information. No matter which communication method you choose for your construction project, the goal is to simplify the exchange of information.
Fortunately, there are a lot of project collaboration software tools available to make the lives of contractors, project managers, owners, architects, and stakeholders easier. With these tools, you can quickly share and disseminate information to the respected person. All changes, requests, and documentation can easily be updated which keeps everyone on the same page. Every team member has easy access to up-to-date information. Any changes in the project plan or schedule can easily be notified, which allows teams to make necessary tweaks in the project and complete it in a timely manner.
Be Clear to Avoid Unnecessary Delays
Unclear communication leads to confusion and eventually project delays. Avoid using jargon or complex terms you’re your team can’t be able to understand. Try to keep the message to the point and simple to avoid confusion and wrong interpretation.
Ordering the wrong material, following the incorrect construction process, will eventually result in project delays. In the worst cases, it causes disputes and construction claims. It is important to keep everyone updated on the project by sending clear and to-the-point messages to any dispute avoidance.
Miscommunication lead to Budget Overruns
According to a survey conducted by Project Management Institute, ineffective communication and poor time management are the biggest causes of cost overruns in construction projects. Construction professionals can’t deal with cost overruns in construction projects. It is important to perform accurate analysis and create a proper project plan to maximize efficiency and profits.
To keep the project cost overruns at a minimum, it is advised to improve onsite communication to reduce the issues with site management. Use software calculations and designs for accurate readings and better results. Keep in mind that faster and more effective communication leads to timely and well-informed decisions that will definitely keep your project within budget.
Document all Communication
It is one of the effective project management strategies that can ensure the successful and timely execution of construction projects. Record all verbal communication and make notes of what was discussed on site or in meetings along with the reference. Documenting all important information will help you prevent construction claims and any misunderstanding.
Wrapping it Up
Effective communication is highly encouraged to keep everyone on the same page, avoid construction disputes, project delays, and budget overruns. When everyone is collaborating and responding to all the queries, projects will go smoothly and up to the right standards.
