At times, when QB is unable to communicate with the QuickBooks database server manager, you might end up with QuickBooks error H202. It takes place because the network firewall is blocking the connection while you switch to multi-user mode. When it occurs, an error message displays on your screen that reads:
“QuickBooks needs help as it is unable to connect to the host computer to open your company file.”
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It is a common problem that the users have encountered while running QB software through a server computer. It is that computer where all your accounting data is stored, and the access is available to one or several workstations connected to the network. In this blog, we have listed all the causes and their troubleshooting solutions to eliminate error code H202.
What Brings Forth QuickBooks Error Code H202?
Below we have listed the common reasons that can bring forth error H202 in QB:
- The incoming and outgoing communication is interrupted by the server firewall.
- Another reason is the damaged QuickBooks database.
- It may take place due to DNS server damage or conflict.
- You may end up with QuickBooks error H202 if QuickBooksDBXX and QBCFMonitor service is not running on the host computer.
- A corrupted database can be another reason.
- You won’t be able to locate the IP address of the Host computer.
- Missing or damaged .ND files can also trigger error code H202.
How To Resolve QuickBooks Error H202 While Switching To Multi-User Mode?
Before you start implementing the troubleshooting steps to fix the H202 error code in QB, we suggest you keep a backup of your QBW data. It will make sure that you will be able to restore the original data from backup if required.
Method 1: Fix Error H202 multi-user in Windows Control Panel
- Ensure that you have closed QB in all the Workstations.
- Then, from the Start menu, open Programs and features.
- In the installed programs list, find QB > right click on the program > select Change/repair.
- Then, you have to check all the options on the next window.
- Wait till the time Windows has completed Repairing QB.
- After that, you need to open your software and check for the latest updates.
- For that, go to Help menu > Choose Update QuickBooks desktop from the drop-down list > Update now > once the update is complete, Restart the computer.
If your error were related to the program, then the above step would have resolved the QuickBooks error H202. Once you restart your server, you won’t be experiencing any communication issues with the workstations.
Method 2: Run a Network Connection Test
Here, we will send a ping using the command window to check the connection between the host machine and the workstations.
- At first, open the QuickBooks Desktop.
- Navigate to file > utilities > select turn off hosting mode.
- Go to the Windows, and their type run to open the run window.
- There, you have to type CMD and click on OK.
- Type ping space “[server name]”
- You must ping on each workstation experiencing that is connected to the network.
Method 3: Move company data to a different location
- Firstly, you have to open QuickBooks in single-user mode and log in.
- Then, press F2 to verify the Product Information.
- After that, copy the location from under File Information.
- Further, you must open the folder and paste the location path and press the enter key.
- Now, copy the .TLG and .QBW files from the folder.
- You need to go to your Desktop screen.
- Right-click and select the option to create a new folder.
- Paste the above files into the new folder.
- Now, you have to set Windows access permissions for the New Folder.
- Turn on the hosting mode and then try to access your data.
If the QuickBooks error H202 persists when you try to access your data in multi-user mode, try using the other method.
Method 4: Run QuickBooks File Doctor Tool
- Install the QuickBooks File Doctor tool on your computer.
- Click on the browse option for selecting your database.
- Then, click on continue to scan your data for problems.
- Once the scanning process ends, open QB in multi-user mode to check if the problem has been resolved.
Summing It Up
We hope the troubleshooting methods mentioned in this blog would have helped you fix QuickBooks Error H202 without any hassle. If the query persists, you can give us a call on our Toll-Free Number +1(855)-856-0053. Our experts are available round the clock at your service.
